Refund policy

Return & Refund Policy

We want you to be satisfied with your purchase from NoHassle Living. If there is an issue with your order, please contact us and we will work with you to find an appropriate solution.

Returns

We have a 25-day return policy, which means you have 25 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You will also need your receipt or proof of purchase.

To start a return, contact us at Noahsisay51@gmail.com

If your return is accepted, we will provide instructions on how and where to send your item. Do not return an item to the address shown on your original package and do not send an item back without contacting us first. Unauthorized returns may not be accepted.

Customers may be responsible for return shipping costs unless the item received was defective, damaged, incorrect, or otherwise eligible for a seller-paid resolution. We will explain any applicable return shipping costs before your return is authorized.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your item arrives damaged or defective, or you receive the wrong item, contact us as soon as possible at 

Please include your order number and clear photos or video showing the issue. This helps us investigate the problem and arrange an appropriate resolution, which may include a replacement or refund.

CJ specifically requests photo/video evidence for damaged-product disputes, so this language will help you if you need to file a claim with them.

Exceptions / Non-Returnable Items

Certain items may not be eligible for return, including personalized or custom-made products, gift cards, perishable goods, personal-care goods, hazardous materials, and other products that cannot safely or reasonably be returned.

Please contact us Noahsisay51@gmail.com if you have questions about whether your item is eligible for return.

Exchanges

If you would like a different item or variant, contact us at Noahsisay51@gmail.com

If a return is approved, the simplest option may be to return the original item and place a separate order for the replacement.

European Union 14-Day Cooling-Off Period

If merchandise is being shipped into the European Union and applicable law provides you with a statutory cancellation or return right, you may exercise that right within the legally required period.

Items must generally be returned in the condition required by applicable law. Nothing in this policy is intended to limit any consumer rights that cannot legally be waived.

Refunds

We will notify you when your return or refund request has been reviewed and let you know whether the refund has been approved.

If approved, your refund will be issued to your original payment method. Please allow time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed after we confirm that your refund has been issued, please contact us at Noahsisay51@gmail.com.

Order Cancellations

If you need to cancel an order, contact us as soon as possible.

We cannot guarantee cancellation after an order has entered processing or fulfillment. If the order has already been processed or shipped, our standard return process may apply.

Contact Us

For questions regarding returns, refunds, damaged products, or your order, contact:

NoHassle Living
Email:Noahsisay51@gmail.com